Refund policy

Every print, framed print and canvas is made to order for you. If it isn't everything you hoped for, here's how we put it right.

30-day money-back guarantee You have 30 days from delivery to return your order for a full refund of the item price. Contact us at info@roomforprints.com first and we'll send you return instructions. Items must come back in their original condition and packaging. Return postage for unwanted items is paid by you; we recommend a tracked service, as we can't be responsible for returns lost in the post.

Damaged, faulty or missing items If anything arrives damaged, faulty or missing, let us know within 14 days of delivery with a photo of the problem. We'll send a free replacement or a full refund, whichever you prefer, at no postage cost to you.

Refunds Once your return arrives and has been checked, we'll refund you to your original payment method. Refunds usually appear within 10 working days, depending on your bank.

Cancellations Because every order is made to order, we can only cancel before it goes into production. Please contact us as soon as possible and we'll confirm whether your order can still be cancelled.

This policy does not affect your statutory rights.

Questions? Email info@roomforprints.com.